We are pleased to announce that, having received funding earlier this year, B.heard launches today. B.heard is the world’s first value comparison platform, offering for the first time clear, transparent information that enables consumers to fully evaluate essential service providers in key sectors – including energy, insurance, phone, internet and even healthcare, education and local government – beyond just price.
B.heard received seed funding from Symvan Capital's Technology SEIS Fund 2 in June 2015, with further backing from Sir John Hegarty (founder of Bartle Bogle Hegarty) and Tom Teichman (Chairman of SPARK Ventures). Funds raised have allowed B.heard to finalise integration of its proprietary technology and launch to the UK market.
B.heard wants to make life better for consumers - ensuring no one has to suffer silently from poor service because they believe it’s too much hassle to change providers, or that changing won’t make any difference to the service they receive. B.heard will always be free for consumers and will be financed through sharing consumer sentiment with service providers, giving them valuable insight into how they should be improving their customer service and providing better value for money.
Its proprietary algorithm aggregates consumer ratings and reviews with regulatory fines and consumer complaints, using information from government departments, including the Competition and Markets Authority (CMA), Ofgem and Ofsted, depending on sector. The site will allow consumers to capitalise on recent regulatory changes, which include shorter switching times, demand for better service and ongoing pressure on costs.
B.heard is also supporting good causes through its pioneering and proprietary ‘Change Coin’ initiative, which will allow consumers to donate to a charity of their choice when they make themselves heard on the site.
Click here for B.heard's full press release.